Privacy & Data Protection

This Privacy Policy explains how Nightwin Casino collects, uses, stores and protects information when you use our website or services. We take user privacy seriously and handle personal information for account administration, payments, security and support. Please read this page to understand what information may be collected and the choices available to you.

Information we collect

The information we collect depends on how you use our services. It may include details you provide when opening or managing an account, contacting support, making a payment or completing an identity check.

Personal and account data

Personal data may include your name, date of birth, contact details, country of residence and account credentials. If verification is needed, we may request identity, address or payment-method documents. Please provide accurate information and keep your account details secure.

Technical and activity data

When you visit the site, we may receive technical information such as your IP address, browser and device details, operating system, language settings, pages viewed and the time and date of visits. We may also record account activity, including login events and interactions with site features, to help operate and protect the service.

Transactional data

Payment records may include the method used, transaction amount, currency, date, status and relevant payment references. We do not need to store full payment-card details where these are handled by a payment provider. The provider may process information under its own privacy terms.

How we use information

We use information to create and maintain accounts, process deposits and withdrawals, respond to enquiries, complete verification checks and meet applicable operational requirements. We may also use it to detect suspicious activity, protect accounts, investigate payment issues, maintain site security and improve the reliability of our services.

Information storage and protection

We keep information for as long as it is needed for the purposes described in this policy, including account administration, transaction records, security and handling disputes. Retention periods may depend on the type of information and the reason it was collected.

We use safeguards intended to protect personal information from unauthorised access, loss, alteration or disclosure. Information sent through the site is protected using encryption. Access to stored information is limited to people and service providers who need it for their work. No method of online storage or transmission can be guaranteed to be completely secure.

Cookies and tracking technologies

Cookies and similar technologies may be used to keep the site functioning, remember preferences, support account sessions and understand how visitors use the site. You can manage cookies through your browser settings. Blocking some cookies may affect site features or account access.

Sharing information with third parties

We may share relevant information with payment providers, identity-check services, technology and hosting providers, customer-support providers, or other parties supporting the operation and security of the site. We share only information needed for their role. Information may also be disclosed where required to address a legal request, protect users or investigate suspected fraud.

Your privacy rights

Depending on applicable data protection law, you may be able to request access to your personal information, ask us to correct inaccurate details, or request deletion of information. You may also have rights to object to or restrict certain processing. These rights can be subject to legal and operational requirements.

Access, correction and deletion

To make a privacy request, contact our support team through the available site channels. We may ask for information to confirm your identity before responding. Closing an account does not necessarily result in immediate deletion of all records where information must be retained for legitimate operational or legal reasons.

Updates to this policy

We may update this Privacy Policy when our practices or services change. The revised version will be published on this page with an updated date where applicable. Please review it periodically to stay informed about how we handle personal information.